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Posts tagged ‘SMEM’

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Twitter Hashtags and Emergency Management (Includes my #Hashtag List)

While some emergency managers are embracing social media with both arms, others are still avoiding it. However, social media has emerged as an important tool for emergency managers. Emergency managers are using social media as a preparedness tool to engage the community, help with public information and as otherwise aid in dissemination of the preparedness message.  In addition, social media is emerging as an important tool for situation awareness during the response and recovery phases of an emergency.

The five phases of emergency management
The (now) five phases of emergency management

It is important, in using social media for all phases of emergency management, to understand that it is not just about Twitter.  However, Twitter has clearly emerged as the most significant platform for emergency management engagement and situational awareness.  Twitter is simple; it is a micro blogging tool which is limited to 140 characters.  Anyone can follow what anyone else has to say.  This stream of  data (the Twittersphere or Twitter Stream) can be overwhelming based on the huge volume of silly Tweets that populate the stream.  However, the use of a “hashtag” (a short term preceded by the hash or # symbol) makes it manageable.  In addition, there are many Twitter aggregators and trend monitoring websites available; these use a variety of tactics to filter out what’s important or of interest to emergency managers. Currently some better software tools are emerging which may help automate the monitoring process. More…